I wanted to provide some pictures of my presentation at the MSBIC.  The reason this is worth posting is because it covered a very important topic in Government Performance Management. Along with myself, there were two very important speakers. Marv Weidner, a Government Performance Management Expert, from Weidner Inc. (www.weidnerinc.com), and passionate process improvement writer Susan Conway from Microsoft. I was fortunate to architect Marv's MFR for Maricopa County, Phoenix AZ, and firmly believe all Government Agencies should adopt Marv's process. Susan Conway is absolutely incredible, and am fortunate to have worked with her. I encourage you to pick-up the "The Think Factory" and "Essentials of Enterprise Compliance".  As for me, I showed how a School District's Superindendent can utilize PerformancePoint Server 2007 to monitor and analyze Key Performance Metrics for various critical success factors.   In the picture below, I am on the left, and Susan Conway is on the right.

I am explaining several strategies when setting up a scorecard, such as the balanced scorecard and/or using leading-to-lagging relationships from a bottom-up approach. In this example we are monitoring parent involvement hours, student and teacher assessment, teacher training hours, GPA, Parent and Teacher satisfaction, Projected Graduation Numbers, as well as revenues and expenses.

As with any Dashboard, we need to articulate our critical success factors we are monitoring, and those metrics and/or KPI's. For this presentation, we correlated the lack of parent involvement hours to the reduction of graduating seniors, increased expenses, as well as crime rates for teenagers in the area, once we integrate with the source system.

Here is a link to a white paper I wrote, which is my personal strategic spin on incorporating Kaplan and Norton's balanced scorecard (here) and setting-up an EPM office for a Restaurant Chain.   Tell me what you think.

This was a fantastic presentation with some great feedback from the audience.  And again, I want to personally thank Susan Conway and Marv Weidner.